Computer Service and Repair, 6th Edition

Computer Service and Repair is written for individuals wishing to pursue a career in information technology with a specific focus on troubleshooting, repair, maintenance, or support. The text provides specific content about IT as well as career information needed for employment. This introductory text can be used by students with no PC experience, as well as technicians who have limited formal training. Written in an easy-to-understand format with hundreds of illustrations, this text takes the reader from basic instruction to test preparation for CompTIA A+ 220-1101 and 220-1102 objectives. With a focus on employment in the industry, an entire chapter is dedicated to walking students through job applications, résumés, cover letters, and interviews, and it emphasizes the importance of soft skills and digital citizenship.

• Sample A+ questions at each chapter's close mimic questions students will face on the CompTIA exam, providing them a sample of what to expect when they take the CompTIA A+ Certification Exams. A+ Certification Preparation chapter contains two 90-question practice exams, providing students with additional certification exam practice.
• Each chapter opens with a list of CompTIA objectives covered in the content. Students can use the list of objectives as a checklist, verifying their understanding of A+ standards as presented in the material.
• Tech Tip feature provides additional information regarding processes, procedures, and utilities, as well as supplemental information that will prove useful in the IT industry. Caution features highlight important personal- and machine-safety information students need to know before performing any maintenance.

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• Lesson Plans and Activities
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• PowerPoint Presentations
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• Interactive Content
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