Order Information
 

Order Information

 

Besides ordering online from the G-W e-commerce website, or through your local G-W Educational Consultant, you can also choose the following order placement options below that are convenient for you.


 
 
Provide When Ordering:
  • Account number, if applicable.
  • Title, ISBN, and copyright.
  • Complete bill-to and ship-to addresses.
  • Authorized purchase order number.
  • Special billing and shipping instructions clearly marked.
  • Exact quantity of each title you wish to order.
  • Telephone number and name of contact person.

Download G-W Order Form (PDF, 71KB)

Please select United States Orders or Canadian Orders for additional information on pricing, nonschool, orders, and shipping and returns.

United States Orders

Canadian Orders

 
 

Use Sales Tax & Shipping Fee

Individual / Consumer
Terms
Individuals may purchase our products at list price plus the shipping charge. No C.O.D. orders. Prices are f.o.b. Tinley Park, IL and are subject to change without notice.

Sales Tax
State and local taxes will be added where applicable. Please include sales tax when prepaying with a check or money order.

Shipping
G-W orders are shipped via UPS, FedEx, or common carrier. U.S. Postal Service Library Rate (if eligible) or Parcel Post are used only when specifically requested. G-W does not provide insurance for shipments made by the Postal Service and will not replace lost items valued at more than $100. For destination delivery within the continental United States, please add to the net price of the order either 10% shipping when ordering four or more items or $8.00 per item when ordering three items or less. To ensure delivery to Alaska, Hawaii, and Puerto Rico, shipments will only be made by a traceable carrier (such as FedEx) at an increase over the usual 10% for continental U.S. orders. Shipping charges are prepaid and added to your invoice.
School / Library
Terms
Qualified orders from teachers, schools, and libraries are entitled to a 25% discount, regardless of quantity. Orders shipped to a residential address are not eligible for this discount. All orders must include a purchase order number or person's name. Terms are net 30 days. Prices are f.o.b. Tinley Park, IL and are subject to change without notice.

Sales Tax
State and local taxes will be added where applicable.

Shipping
The exact shipping charge is prepaid and added to your invoice. Shipments are made via UPS or common carrier. Library Rate is used only when specifically requested by an eligible institution. We do not provide insurance for shipments made by the Postal Service and do not replace lost items valued at more than $100.

Desk Copies
When you adopt a textbook for classroom use and order 20 or more copies at one time, a free desk copy of the textbook, teacher's edition, or teacher's resource may be included with your initial order, upon request.

Older Editions
To check on the availability and price of older editions to fill classroom sets, call customer service at 800.323.0440 or e-mail custserv@g-w.com.
Bookstore / Distributor
Terms
Qualified orders from bookstores and distributors with accounts are entitled to a 25% discount, regardless of quantity. Orders shipped to a residential address are not eligible for this discount. All orders must include a purchase order number or person's name. Terms are net 30 days. Prices are f.o.b. Tinley Park, IL and are subject to change without notice.

Sales Tax
State and local taxes will be added where applicable.

Shipping
The exact shipping charge is prepaid and added to your invoice. Shipments are made via UPS or common carrier. Library Rate is used only when specifically requested by an eligible institution. We do not provide insurance for shipments made by the Postal Service and do not replace lost items valued at more than $100.
Business / Industry
Terms
Business and industry training programs are entitled to a 25% discount, regardless of quantity. Orders shipped to a residential address are not eligible for this discount. All orders must include a purchase order number or person's name. Prepaid orders must include a check, money order, American Express, Discover, MasterCard or VISA number. Terms are net 30 days. Prices are f.o.b. Tinley Park, IL and are subject to change without notice.

Sales Tax
State and local taxes will be added where applicable.

Shipping
Orders for qualified accounts are invoiced the exact shipping charge. Shipments are made via UPS or common carrier. Library Rate is used only when specifically requested by an eligible institution. We do not provide insurance for shipments made by the Postal Service and do not replace lost items valued at more than $100.

Credit card orders are invoiced the exact shipping charge. For credit card authorization, a reserve fee of $5.00 (or 10% on orders greater than $50.00) is applied toward the actual shipping charge of the order. Shipments are made via UPS or common carrier.

Prepaid orders with a check or money order must include $4.00 per book and $1.00 per video, software program, or printed supplement to cover the shipping charge. If ordering 4 or more books, add 8% to the order total instead of the per item charge. Shipments are made via UPS or common carrier.


 
 
 
International Orders Directions

If placing an order from outside the United States or Canada, please contact:

Baker & Taylor International
493 S. Gladiolus
Momence, IL 60954
Call toll free: 800.775.1800
Fax: 815.472.9886
Web: www.baker-taylor.com/

 
 
 

All returns must be received within 12 months of invoice in new, salable condition. A Return Authorization Request Form is required for all returns. Send prepaid to our Tinley Park address:

Goodheart-Willcox Publisher
18604 West Creek Drive
Tinley Park, IL 60477

Enclose a copy of the Return Authorization Request Form for each carton returned. Customer is responsible for losses en route to us.

Return Authorization Request Form

Items not returned directly to Tinley Park or returned without a Return Authorization Request Form may be subject to a restocking fee and/or additional shipping charges.

 
Fax:
888.409.3900
708.468.8692
Mail:
Goodheart-Willcox Publisher
18604 West Creek Drive
Tinley Park, IL 60477-6243