The Goodheart-Willcox Company, Inc.
Privacy Policy

 

Date Effective: November 1, 2019

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

This Privacy Policy describes how we collect, use, process and distribute your information, including any Personally Identifiable Information (PII) used to access this Website. Personally Identifiable Information (PII) is any information that can be used to identify, locate or contact you. It also includes other information that may be associated with your name or other identifying characteristics. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Websites shall be limited to the purposes under this Privacy Policy and our Terms of Use for our customers.

This Privacy Policy describes how we collect, use, process and distribute your information, including any Personally Identifiable Information (PII) used to access this Website. Personally Identifiable Information (PII) is any information that can be used to identify, locate or contact you. It also includes other information that may be associated with your name or other identifying characteristics. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Websites shall be limited to the purposes under this Privacy Policy and our Terms of Use for our customers.

PRIVACY POLICY CONSENT

Welcome to https://www.g-w.com (the “Website”) owned and operated by The Goodheart-Willcox Company, Inc. (“Goodheart-Willcox”, “G-W” “we”, or “us”). In addition to www.g-w.com, the term “Website” shall also include any other Websites, web pages, mobile applications and mobile Websites operated by G-W. This privacy policy (together with any documents referred to herein, collectively this “Privacy Policy”) applies to you (“you” or “your” or “yours”) and your use of the Website including, without limitation, any content, functionality or services offered on or through the Website, whether as a guest or as a registered user.

By using the Website, you accept and agree to be bound and abide by this Privacy Policy and our Terms of Use (available at https://www.g-w.com/terms) which is incorporated as a part of this Privacy Policy by this reference. If you do not want to agree to this Privacy Policy or the Terms of Use, you must not use and immediately exit the Website.

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

INFORMATION WE MAY COLLECT

To use this Website, you may give certain information (such as name and e-mail address). If we have trouble processing an order, we'll use this information to contact you. This information is used to contact you about the products/services on our Website in which you have expressed interest. At your option, you may also provide other information (such as gender or age) about yourself. We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, security code, expiration date). This information is used for billing purposes and to fill your orders.

We are the sole owner of the information collected on this Website. We only have access to/collect information that you voluntarily give us via e-mail or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Please note that by providing this information you are consenting to the use, collection and process of this information.

You may opt-out or request us to delete your information at any time by contacting us at ciso@g-w.com. You can do the following at any time by contacting us via the e-mail address above:

If you choose not to provide us with certain information, you may not be able to participate in certain aspects of our Website or content.

Unsubscribe

You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all e-mail communications. If you have questions or are experiencing problems unsubscribing, please contact ciso@g-w.com.

CHILDREN UNDER AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any Personally Identifiable Information to or on the Website. We do not knowingly collect Personally Identifiable Information from children under 13. If you are under 13, please do not register on the Website, make any purchases through the Website or send any information about yourself to us, including your name, address, telephone number or e-mail address. If we learn that we have collected Personally Identifiable Information from a child under age 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at: ciso@g-w.com.

OTHER INFORMATION WE MAY COLLECT:

Anonymous Data Collection and Use

G-W collects and uses your information to operate its Website(s) and deliver the services you have requested. G-W may also use your information to inform you of other products or services available.

Links

If the Website contains links to other websites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

WHAT WE DO WITH INFORMATION WE COLLECT

E-mail Communications

From time to time, G-W may contact you via e-mail for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an e-mail from G-W or click on a link therein.

Process Payments

We will use your information to process your payment for the purchase of goods or services. We only use third party payment processors that take the utmost care in securing data.

Targeted Social Media Advertisements

We may use the information you provide to us to run social media advertisements and/or create look-alike audiences for advertisements.

Share with Third Parties

G-W does not sell, rent or lease its customer lists to third parties. We may share your information with trusted third parties such as our newsletter provider in order to contact you via e-mail, our merchant accounts to process payments, Google/social media accounts in order to run advertisements, and our affiliates.

Viewing by Others

Note that whenever you voluntarily make your information available for viewing by others online through this Website or its content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e., sharing a comment on a blog post, posting in a Facebook group that we manage, etc.).

Submission, Storage, Sharing and Transferring of Personally Identifiable Information

Personally Identifiable Information that you provide to us is stored internally or through a data management system. Your Personally Identifiable Information will only be accessed by those who obtain, manage or store that information, or who have a legitimate need to know such Personally Identifiable Information (i.e., our hosting provider, newsletter provider, payment processors or team members).

It is important to note that we may transfer data internationally. For users in the European Union, please be aware that we transfer Personally Identifiable Information outside of the European Union. By using our Website and providing us with your Personally Identifiable Information, you consent to these transfers in accordance with this Privacy Policy.

Data Retention

We retain your information for the minimum amount of time necessary to provide you with the information and/or services you requested. We may retain certain Personally Identifiable Information for longer periods of time if necessary, for legal, contractual and/or accounting obligations.

Confidentiality

We aim to keep your information confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users or licensees, (2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Terms of Use, or any other terms of use or agreement with us.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code permits users of our Website that are California residents to request certain information regarding our disclosure of Personally Identifiable Information to third parties for their direct marketing purposes. To make such a request, please contact: ciso@g-w.com.

SECURITY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

We take commercially reasonable steps to protect your information. We only share your information with trusted third parties who use the same level of care in processing your Personally Identifiable Information. We cannot guarantee that your Personally Identifiable Information will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.

Analytics

We and our platform providers use Google Analytics services on our Websites to help us analyze how users use our Websites. The information collected by automated means will be disclosed to and/or collected directly by our platform providers and us. We use this Non-Personally Identifiable Information to improve our products and services. To learn more about opting out of data collection through Google Analytics, see https://support.google.com/analytics/answer/181881?hl=en.

Compliance with FERPA

Our Services comply with all applicable provisions of the United States Family Educational Rights and Privacy Act, 20 U.S.C. 1232g, 34 CFR Part 99 (FERPA) in receiving and handling Personally Identifiable Information from education records as a "school official" under FERPA.

Changes and Updates

Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. However, we may revise and update this Privacy Policy from time to time in our sole discretion. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. All changes to this Privacy Policy are effective immediately when posted by us. Your continued use of the Website following the posting of a revised Privacy Policy means that you accept and agree to all such changes. This Privacy Policy may not be modified, amended or changed by you in any manner.

G-W welcomes your questions or comments regarding this Privacy Policy. If you believe that G-W has not adhered to this Privacy Policy, please contact us at:ciso@g-w.com.