Soft Skills for the Workplace, 3rd Edition
• Build career-ready skills in professionalism, communication, teamwork, and workplace success.
• Learn employer-valued behaviors through real-world case studies and hands-on activities.
• Develop confidence, work ethic, leadership, and interview skills for any career path.
Title Overview
Title Overview
Soft Skills for the Workplace provides an overview of the basic behaviors, etiquette, and protocol that a career-minded person needs in order to communicate effectively as a professional. Soft skills are the employability skills that help an individual find a job, perform well in the workplace, and gain success in a job or career. This text presents these career-readiness skills requested by today's employers using a concise, condensed format that can be completed in a brief amount of time. The easy-to-read style and meaningful applications introduce behaviors for successful interactions with employers, coworkers, and customers. The modular format allows the content to be used in any order and for any discipline. Each chapter can be used as a supplemental conversation starter or as an individual assignment. Available in soft cover print and online with videos, activity files, pretests, posttests, and interactive activities.
- Covers professionalism, communication, work ethic, attire, diversity and inclusion, and confidence.
- Includes numerous real-world case studies that illustrate the importance of mastering soft skills.
- Skills Practice activities provide an opportunity to engage in hands-on application of soft skills.
Table of Contents
Table of Contents
1. Professionalism
2. Professional Ethics
3. Self-Management Skills
4. Workplace Etiquette
5. Attire
6. Communication Skills
7. Verbal and Nonverbal Communication
8. Speaking Skills
9. Listening Skills
10. Written Communication
11. Writing and Interviewing for Employment
12. Teams
13. Diversity
14. Confidence
App A Unspoken Workplace Rules
App B Punctuation
Instructor Resources
Instructor Resources
Hit the ground running with G-W's Online Instructor Resources that save you time and make it easier to prepare for class, reinforce new concepts, and assess learning. Created by educators for educators, these complete teaching packages are ready to go and will instantly make a difference in your class. Best of all—Instructor Resources are free with qualified purchases!
- Lesson Plans and Activities
Experienced teachers have developed detailed lesson plans and creative activities to accompany the textbooks. There's no need to spend days recreating your courses—they have done it for you! - PowerPoint Presentations
Editable slides for each chapter engage a variety of learning styles, improve student focus, encourage discussion, and provide visual impact. - Workbooks
Creative workbook activities inspire students to review and apply concepts. - Interactive Content
Additional interactive content including flash cards, animations, and interactive activities enhance the learning experience. - Assessments
The new cloud-based G-W Assessment platform allows you to create, customize, assign, and print prebuilt questions and tests. No more downloads, uploads, or imports needed! Integrate it with your LMS for autograded assignments, advanced reporting, and scores that flow into your gradebook.
Look Inside
Look Inside
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Text
About the Author
About the Author
Course Content
What the Authors Are Saying
By studying this text, students will learn how to build a foundation for career and personal success.
Carol Volz
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