Brandon Baldwin has worked for 27 years as a technician and 18 years as an automotive professor. He began his career as a technician at a Cadillac and Buick dealership and then went on to an independent shop before having his own repair shop while also teaching automotive technology. He is currently the program lead for the State University of New York (SUNY) Canton College of Technology, where he restructured the curriculum and created new courses to reflect changing technology, including courses in hybrid and electric vehicles. Mr. Baldwin also provides Snap-On training at the college and for technicians in the field, while adding new diagnostic techniques he developed himself. He is an ASE-certified master technician and holds certifications in Advanced Engine Performance (L1), Light Duty Hybrid/Electric Vehicles (L3), Exhaust Systems (X1), and Alternate Fuels (F1) Mr. Baldwin's grant writing has been the source for many projects and tools in the SUNY auto lab, including a dynamometer used for drivability diagnostics. He is also a New York State automotive inspector.
James E. Duffyhas devoted much of his professional life to developing educational materials that help people understand vocational and technical subjects. Mr. Duffy earned a Bachelor of Science degree in Industrial Technology from Indiana State University. After college, Mr. Duffy worked as an automotive instructor at Brandon High School in Brandon, Florida, and at Hillsborough Adult Education Center in Tampa, Florida. After teaching for several years, Mr. Duffy joined Goodheart-Willcox Publisher as a technical editor and eventually began writing textbooks. In addition to Modern Automotive Technology, Mr. Duffy's books include Auto Electricity and Electronics, Auto Engine Repair, Automatic Transmissions and Transaxles, and Manual Drive Trains and Axles.
Anthony M. Heathcoat is an Assistant Professor at Southern Illinois University (SIU) Carbondale in the School of Automotive Technology. He teaches classes related to Manual Drive Trains, Engines, and Electrical. Prior to teaching automotive, Anthony was a motorcycle mechanic and taught basic motorcycle rider courses for the SIU Motorcycle Safety Foundation. He is passionate about student learning and working with students to encourage their personal, academic, and professional development. Outside of teaching, Anthony works on and builds custom cars and motorcycles. He also enjoys learning other trades such as blacksmithing and fabrication. Anthony has a bachelor's degree in automotive technology and a master's degree in workforce education and development, both from SIUC.
Chris Johanson has been involved in the automotive service business for more than 35 years, working as a technician, an instructor, and an author. Mr. Johanson has extensive experience in the service and repair of all automotive systems and is an ASE-certified Master Technician. Mr. Johanson has authored or coauthored several automotive textbooks, including Auto Suspension and Steering, Auto Brakes, Auto Heating and Air Conditioning, Auto Engine Performance, Automatic Transmissions and Transaxles, Manual Drive Trains and Axles, Auto Fundamentals, and Auto Service and Repair. He is a member of the South Carolina Chapter of the National Association of College Automotive Teachers, enjoys restoring and maintaining classic vehicles, and is actively involved with the South Carolina Chapter of the Pontiac-Oakland Club International. He has a bachelor's degree in industrial arts education. Mr. Johanson is an ASE-certified master technician and has ASE certifications in Advanced Engine Performance (L1), Light Vehicle Diesel Engines (A9), Light-Duty Hybrid/Electric Vehicles (L3), Auto Maintenance and Light Repair (G1), Exhaust Systems (X1) and Refrigerant Recovery and Recycling.
Dr. Chris McNally is a highly respected educator and department chair from Hudson Valley Community College in Troy, NY. Chris is Department Chair and Professor of Applied Technologies, overseeing students in degree and certificate programs in auto service, clean energy, electricity, HVAC, and refrigeration technology. He has won teaching awards and has been successful in creating and advocating for new programs related to emerging technologies, including electric charging systems.
Reed Mundyteaches Diesel Heavy Truck Technology at Baton Rouge Community College. He currently holds the rank of Advanced Instructor and serves as the department chair for the Transportation Division at his college. Reed has 25 years in the diesel heavy truck and automobile repair industry. He holds an associate's degree in Diesel Heavy Truck Technology, and he is also ASE Master Medium Heavy Truck and Master Automotive certified. He has been teaching since 2019 and was awarded the Louisiana Community Technical College System President's award in 2020. In 2025, he was awarded a NISOD Teaching Excellence award. Reed has also authored a Diesel Engines Lab Manual for Goodheart-Willcox.
Scott Norman has been teaching Automotive Technology and automotive heating and air conditioning for over 30 years. He holds an associate's degree of applied science in automotive technology, a bachelor of science technology in automotive technology from Pittsburg State University (PSU), a master of science technology in college teaching (PSU), and an education specialist degree in Vocational Education (PSU). He has been working in the automotive industry since 1988. He worked for a Chrysler/Chevrolet dealership while obtaining his undergraduate degree. Upon graduating from PSU, he moved to Detroit to work for the Chevrolet Customer Assistance Center (CAC) and Chevrolet Technician Assistant Network (TAN). In TAN, he was a diagnostic expert helping technicians diagnose fuel, drivability, and A/C problems. In 1993, he started working for Chrysler as a technical training instructor, teaching classes in all eight ASE areas to thousands of technicians from Detroit to the West Coast. During his 14 years with Chrysler, one area he specialized in was teaching automotive heating and air conditioning classes. In 2007, he joined the automotive faculty at Pittsburg State University teaching automotive heating and air conditioning classes. Currently, he is a fully-tenured professor and the automotive technology coordinator at PSU. He has achieved quadruple ASE Master status in the areas of Automotive, Medium-Heavy Truck, Collision Repair & Refinish, and Engine Machines, but now only keeps his Master certification in the Automotive area. He became a Chrysler training instructor again in 2022, working part-time during the summers teaching automotive heating and air conditioning classes to help stay current with automotive technologies. Since 1997, Scott Norman has been part of the SkillsUSA Automotive Service Technology National Technical Committee, supporting their national competition. He chaired this committee for 10 years. He also has been the USA Technical Delegate to WorldSkills since 2012. He is president of the National Association of Automotive Universities. He has been a member of the Mobile Air Climate Systems Association (MACS) since 2009. He is also known for his Professor Pentane YouTube channel, which hosts many videos on automotive heating and air conditioning.
Brian Palmiterhas dedicated over 30 years to the automotive field, combining hands-on experience with a commitment to education. He earned a Bachelor of Science in Business and a Master of Education in Curriculum Design from the University of Phoenix. Growing up in his father's automotive repair business in Greene, New York, Mr. Palmiter developed a deep appreciation for the craft while working on German vehicles, lawnmowers, tractors, and anything else that needed repair. Mr. Palmiter has worked extensively as a Mercedes-Benz technician and holds several prestigious certifications, including California BAR SMOG Instructor and Repair Certified Technician, Master Technician for Mercedes-Benz, and ASE Advanced-Level Master Technician. His professional journey is complemented by his role as Program Coordinator at Southwestern Community College and Adjunct Automotive Instructor at San Diego Community College.
George Patchoros has 20 years of experience in the automotive industry working as a master technician and instructor. Since 2007, Mr. Patchoros has been an Assistant Professor with the Automotive Program at Bronx Community College in New York City. He also serves in the Department of Engineering, Physics, and Technology as the Assessment Coordinator and Deputy Chairperson. In addition to achieving a Bachelor of Science Degree in Secondary Education from SUNY Oswego and a Master of Arts Degree in Grant Management from Concordia University at Chicago, he graduated top in his class from Wyoming Technical Institute and is an ASE-Certified Master Automobile Technician who also holds the Auto Maintenance and Light Repair (G1) ASE certification.
Mr. Patchoros has authored multiple technical training articles that have appeared in automotive industry magazines and online. He is also credited with writing three peer-reviewed manuscripts associated with Program Assessment. These peer-reviewed assessment manuscripts have led to multiple programs within the Department of Engineering, Physics, and Technology at Bronx Community College receiving full accreditation from their respective industry governing bodies. Currently, he is developing the course curriculum for the City University of New York's (CUNY) only electric vehicle technology program. Prior to his tenure at Bronx Community College, Mr. Patchoros worked for 7 years as a Master Volkswagen and Audi technician, as well as a high school social studies teacher.