Professional Communication, 2nd Edition

is a Professor in the Sport and Entertainment Management Department in the College of Hospitality, Retail and Sport Management (HRSM) at the University of South Carolina. She received her B.S. in Business Education and her M.A. in Secondary Education from Ball State University. She received her Ed.D. in Business Education/Management Information Systems from the University of Georgia. Dr. Crews has also served as the Associate Provost of Academic Programs, and Director of Distributed Learning at the University of South Carolina and Associate Director of Technology Pedagogy at the Center for Teaching Excellence. In addition, she has served the college as the Director of Online Learning, Associate Dean of Academic Programs and Associate Dean of Operations, and Diversity. Previously, she served as the Director for the previous Business Education Program at U of SC. She has taught a variety of business courses including those focusing on soft skills as well as technology-based courses. Prior to her work at the University of South Carolina, Dr. Crews worked at the Richards College of Business at West Georgia University and at the Miller College of Business at Ball State University.

has taught nearly all courses offered under the Business and Computer Science umbrellas during her 37-year career with Gwinnett County Public Schools in Georgia. She currently serves as her school's Work-Based Learning coordinator and Future Business Leaders of America (FBLA) co-advisor. She received her Bachelor in Business Education from Georgia Southern and her Master degree from the University of Georgia. Norton has received numerous awards and recognition for her work in Business Education, Computer Science, FBLA, and Work-Based Learning. She has served in a leadership capacity at the local, regional, and state levels, and has presented and led workshops throughout her career. Norton has been a mentor to many Career and Technical Education teachers across the nation and is proud of the impact Career and Technical Education has made on preparing students for future careers.