Soft Skills for the Workplace, 2nd Edition

Soft Skills for the Workplace presents the major soft skills needed for job success in one easy-to-use text. No need for multiple textbooks to teach these basic employability skills. Fourteen short, concise lessons provide information that will prepare your students to find and keep a job. The modular format allows the content to be used in any order and for any discipline. Each chapter can be used as a supplemental conversation starter with your students or as an individual assignment. A free companion website provides additional activities for reinforcement.

• Includes numerous case studies that discuss real-world examples of the application or misuse of soft skills in a notable way
• Covers digital citizenship, social responsibility, and consequences of lying
• Provides relevant advice about optimism, adaptability, and flexibility

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Text 978-1-64564-645-7	168	978-1-64564-645-7	$56.00*
Soft Skills for the Workplace presents the major soft skills needed for job success in one easy-to-use text. No need for multiple textbooks to teach these basic employability skills. Fourteen short, concise lessons provide information that will prepare your students to find and keep a job. The modular format allows the content to be used in any order and for any discipline. Each chapter can be used as a supplemental conversation starter with your students or as an individual assignment. A free companion website provides additional activities for reinforcement.
*Qualified schools may be eligible for a 25% discount.

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eBook Reflowable, 1yr. Indv. Subscription (Instant Access) 978-1-64925-015-5		978-1-64925-015-5	$28.00*
NOTICE to STUDENTS: If your school is using a Learning Management System such as Blackboard, Brightspace, or Canvas, you will need to purchase the EduHub item listed below.  eBook Reflowable. The eBook Reflowable works well on all devices and automatically fits the size of the screen being used. The eBook engages students by providing the ability to take notes, access the text-to-speech option to improve comprehension, and highlight key concepts to remember. In addition, the accessibility features enable students to customize font and color schemes for personal viewing. Drill and practice activities that correspond to eBook content are also available. Instant Access. Upon purchase, you will receive an email with a key code to redeem at the G-W Online Textbooks site. There is no physical product shipped via the mail.
eBook, 1yr. Indv. Access Key Packet 978-1-64925-077-3		978-1-64925-077-3	$28.00*
NOTICE to STUDENTS: If your school is using a Learning Management System such as Blackboard, Brightspace, or Canvas, you will need to purchase the EduHub item listed below.  eBook Reflowable. The eBook Reflowable works well on all devices and automatically fits the size of the screen being used. The eBook engages students by providing the ability to take notes, access the text-to-speech option to improve comprehension, and highlight key concepts to remember. In addition, the accessibility features enable students to customize font and color schemes for personal viewing. Drill and practice activities that correspond to eBook content are also available. Access Key Code Packet. Upon purchase, you will receive a printed access key code packet. This printed packet contains a key code to redeem at the G-W Online Textbooks site.
Bundle (Text + eBook, 1yr. Indv. Access Key Packet) 978-1-64925-016-2		978-1-64925-016-2	$66.00*
Bundle includes a copy of the Student Textbook and eBook 1yr. Individual Access Key Code Subscription. Minimum quantity of 15 must be purchased.
Online Learning Suite, 6yr. Classroom Subscription (min. 15) 978-1-68584-876-7		978-1-68584-876-7	$64.40*
The Online Learning Suite offers a complete learning package that is accessible through any Internet-enabled device, including computers, smartphones, and tablets. Students can study in the classroom or on the go: whenever or wherever it is most convenient.
Bundle (Text + Online Learning Suite, 6yr. Classroom Subscription) (min. 15) 979-8-88817-245-2		979-8-88817-245-2	$84.00*
Bundle includes a copy of the Student Textbook and Online Learning Suite 6yr. Classroom Subscription. Minimum quantity of 15 must be purchased.
EduHub LMS-Ready Content, 1yr. Indv. Access Key Packet 978-1-64564-650-1		978-1-64564-650-1	$56.00*	Call to Order‡
EduHub LMS-ready content offers an online collection of eBook content, videos, interactive practice, and test preparation. With EduHub LMS-ready content in Common Cartridge format, you can access G-W course resources in one convenient location—your LMS. STUDENTS Log into your school’s learning management system and access your course. You will then follow the directions to activate your subscription.  CONTENT Reflowable eBook works well on all devices. Interactive features include text-to-speech, highlighting, and note-taking capabilities. Videos (include narrations and closed captioning) E-Flash Cards Matching Activities Vocabulary Games Skills Practice Activity Files
Bundle (Text + EduHub LMS-Ready Content, 1yr. Indv. Access Key Packet) 978-1-64925-018-6		978-1-64925-018-6	$71.00*	Call to Order‡
Bundle includes a copy of the Printed Textbook and Common Cartridge 1yr. Individual Access Key Code Subscription.
*Qualified schools may be eligible for a 25% discount.
‡To order this item, please call 800.323.0440.

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Online Instructor Resources, 6yr. Indv. Subscription, Free with Qualified Purchase 978-1-64564-648-8		978-1-64564-648-8	$800.00*	Call to Order‡
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Online Instructor Resources, Indv. Subscription, Free with Qualified Purchase 978-1-64564-649-5		978-1-64564-649-5	*	Call to Order‡
The Online Instructor Resources subscription provides individual access to the classroom materials used most—all in one convenient location. This provides instructor access to the eBook, answer keys, and lesson plans.
*Qualified schools may be eligible for a 25% discount.
‡To order this item, please call 800.323.0440.

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Table of Contents

1. Professionalism
2. Ethics
3. Self-Management Skills
4. Etiquette
5. Attire
6. Communication Skills
7. Verbal and Nonverbal Communication
8. Speaking Skills
9. Listening Skills
10. Written Communication
11. Writing and Interviewing for Employment
12. Teams
13. Diversity
14. Confidence
Appendix A Unspoken Workplace Rules
Appendix B Punctuation
Appendix C Capitalization

Look Inside

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Text

Front Matter (g-wonlinetextbooks.com Career Education)

Chapter 1 (g-wonlinetextbooks.com Career Education)

About the Author(s)

Goodheart-Willcox Publisher - For nearly 100 years, Goodheart-Willcox has focused exclusively on providing quality instructional resources for Career and Technical Education. G-W textbooks, available in print and digital formats, provide the most relevant content at an exceptional value to prepare students for successful careers. As always, our products are backed by personal service and time-saving Instructor Resources to meet your needs. G-W is the premier textbook publisher for Technical, Trades, and Technology; Family & Consumer Sciences; Business, Marketing & Career Education; Health Sciences; Agricultural Education; and Health Education.