Soft skills are the new hard skills for the 21st century. Soft skills are the people skills that enable workers to communicate and get along with others. In today's workplace, employers look for workers who have technical abilities to perform on the job as well as the know-how to interact with coworkers and customers. Every occupation needs these foundational skills.
Soft Skills for the Workplace presents the major soft skills needed for job success in one easy-to-use text. No need for multiple textbooks to teach these basic employability skills. Fourteen short, concise lessons provide information that will prepare your students to find and keep a job. The modular format allows the content to be used in any order and for any discipline. Each chapter can be used as a supplemental conversation starter with your students or as an individual assignment. A free companion website provides additional activities for reinforcement.
1. Professionalism 2. Ethics 3. Self-Management Skills 4. Etiquette 5. Attire 6. Communication Skills 7. Verbal and Nonverbal Communication 8. Speaking Skills 9. Listening Skills 10. Written Communication 11. Writing and Interviewing for Employment 12. Teams 13. Diversity 14. Confidence Appendix A Punctuation Appendix B Capitalization Appendix C Number Usage
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