FAQs and Instructional Videos

 

Student - Registration

How do I activate a subscription?
How do I register on EduHub?
Where do I find my Class Code?
Where do I find my Key Code?

Profile and Login

How do I change my EduHub password?
How do I edit my EduHub profile?
How do I log in?
How do I obtain my login information?
What do I do if I forget my username or password?

Tech Support

How do I contact Tech Support?
What are the EduHub system requirements?

Student - General Information

How do I access my content?
How do I navigate the EduHub student interface?

eBook

Can I change the speed of the eBook read out loud feature?
Can I change the voice/language used for the eBook read out loud feature?
Can I print text from an eBook?
Can I rewind or fast forward what is read to me in the eBook?
Can I see thumbnails of all pages in my eBook?
Can I use keyboard shortcuts in an eBook?
Can I zoom in and out of an eBook page?
Does the eBook read out loud feature highlight the words as they are being read?
How can I copy eBook text to the clipboard?
How can I edit my eBook highlights and notes?
How can I navigate to a specific page in an eBook?
How can I switch to full screen reading for an optimal reading experience?
How do I create a bookmark within the eBook?
How do I create a highlight in my eBook?
How do I create a note in my eBook?
How do I purchase an eBook?
How do I search the eBook?
How do I setup my eBook account?
How do I turn pages on the eBook?
How do I use the eBook read out loud feature?
How do I use the eBook table of contents (TOC)?
I received an error stating, "Your account is being used on another browser or device.” How can I fix this?
I received an error stating, "Your session has been disabled" or "Your account has been locked." What can I do to fix this?
What are the eBook System Requirements?
What do I do if I’ve forgotten my password?
What other eBook options are available?
When reading an eBook, how do I return to My Bookshelf?
Where can I view, modify or delete my eBook highlights, notes and bookmarks?
Why do some eBooks have a fixed or a reflowable (responsive) layout?

Student - Assignments

How do I know when an assignment is due?
How do I navigate my assignment?
How do I open an assignment?
How do I submit an assignment?
How do I view my assignment/assessment results?
What does the asterisk (*) next to an assignment title mean?
What is an assignment?

Student - Reports

How do I view my grades?
What is the Student Report?

Instructor - General Information

How do I navigate the EduHub instructor interface?
How do I view my class roster?
What is a Class Code?
Where do I locate my Class Code?

Instructor - Content

How do I bookmark content?
How do I preview content?

Instructor - Assignments

Can I assign the same content multiple times?
How do I change assignment settings?
How do I create an assignment from the Table of Contents?
How do I create an assignment while previewing content?
What assignments/assessments will be automatically graded by EduHub?
What is the best workflow for assigning content to students at different times?

Instructor - Instructor Resources

How do I access the Instructor Resources?
How do I download files from the Instructor Resources?
Where did my downloaded file go?

Instructor - Grades and Reports

How do I export the Class Report?
How do I export the Question Report?
How do I grade assignments/assessments?
How do I print the Class Report?
How do I print the Question Report?
How do I view the Class Report?
How do I view the Question Report?
How do I view the Student Report?
What is the Class Report?
What is the Question Report?

Messages

How do I archive a message?
How do I delete a message I sent?
How do I delete a message in my Inbox?
How do I delete an archived message?
How do I know how many new messages I have?
How do I read messages?
How do I reply to a message?
How do I send a message?
How do I view a message I archived?
How do I view messages I sent to other people?
Who can I send messages to?


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