Computer Service and Repair, 5th Edition

Computer Service and Repair is written for individuals wishing to pursue a career in information technology with a specific focus on troubleshooting, repair, maintenance, or support. The text provides specific content about IT as well as career information needed for employment. This introductory text can be used by students with no PC experience, as well as technicians who have limited formal training. Written in an easy-to-understand format with hundreds of illustrations, this text takes the reader from basic instruction to test preparation for the CompTIA A+ Certification Exams.

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Products	Pages	ISBN	Retail Price	Order Quantity
Text 978-1-64564-000-4	approx. 1200	978-1-64564-000-4	$150.00*
Computer Service and Repair is written for individuals wishing to pursue a career in information technology with a specific focus on troubleshooting, repair, maintenance, or support. The text provides specific content about IT as well as career information needed for employment. This introductory text can be used by students with no PC experience, as well as technicians who have limited formal training. Written in an easy-to-understand format with hundreds of illustrations, this text takes the reader from basic instruction to test preparation for the CompTIA A+ Certification Exams.
Laboratory Manual 978-1-64564-003-5	504	978-1-64564-003-5	$43.00*
This lab manual is designed to give you the basic skills necessary for success in PC repair, upgrade, and support. The order of the labs matches the chapter sequence of the textbook.
Bundle (Text + Study Guide + Lab Manual) 978-1-64564-004-2		978-1-64564-004-2	$206.00*
Bundle contains copy of the Printed Textbook, Study Guide, and Laboratory Manual.
Study Guide 978-1-64564-002-8	448	978-1-64564-002-8	$36.00*
Organized to follow the textbook on a chapter-by-chapter basis, providing questions to help the student review the material presented in the chapter. This supplement is a consumable resource, designed with perforated pages so that a given chapter can be removed and turned in for grading or checking.
*Qualified schools may be eligible for a 25% discount.

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eBook Reflowable, 1yr. Indv. Subscription (Instant Access) 978-1-64564-006-6		978-1-64564-006-6	$75.00*
NOTICE to STUDENTS: If your school is using a Learning Management System such as Blackboard, Brightspace, or Canvas, you will need to purchase the EduHub item listed below. eBook. The eBook features a fixed-layout and includes all content from the print textbook with exact page reproductions. Ideal for programs using a combination of print and online resources, it allows all students to have access to the same information and illustrations. eBook features include highlighting and note-taking capabilities. Drill and practice activities that correspond to eBook content are also available. Instant Access. Upon purchase, you will receive an email with a key code to redeem at the G-W Online Textbooks site. There is no physical product shipped via the mail.
Online Text, 6yr. Classroom Subscription (min. 15) 978-1-64564-008-0		978-1-64564-008-0	$150.00*
Online Textbook Reflowable. The Online Textbook Reflowable is a digital textbook that works well on all devices and is compatible with screen readers. The Online Textbook also offers complimentary access to digital drill and practice activities.  Instant Access. Upon purchase, you will receive an email with a key code to redeem at G-W Online Textbooks. There is no physical product shipped via the mail.
Online Learning Suite, 6yr. Classroom Subscription (min. 15) 978-1-63776-060-4		978-1-63776-060-4	$180.00*
The Online Learning Suite offers a complete learning package that is accessible through any Internet-enabled device, including computers, smartphones, and tablets. Students can study in the classroom or on the go: whenever or wherever it is most convenient. Instructional materials included are: Online Textbook All content from the print textbook is included with exact page reproductions to ensure that students do not miss any important information or illustrations. Navigation is easy with a linked table of contents, and the search function helps students to easily find information. Online Student Workbook This is an exact reproduction of the printed workbook with features that provide options to meet classroom needs. Pages can be printed on demand for assignment, or students can complete their assignments online using embedded PDF form fields and then print or e-mail the results for grading.
Bundle (Text + Online Learning Suite, 6yr. Classroom Subscription) (min. 15) 978-1-63776-115-1		978-1-63776-115-1	$232.32*
Bundle includes a copy of the Student Textbook and Online Learning Suite 6yr. Classroom Subscription. Minimum quantity of 15 must be purchased.
EduHub LMS-Ready Content, 1yr. Indv. Access Key Packet 978-1-64564-487-3		978-1-64564-487-3	$97.32*	Call to Order‡
EduHub LMS-ready content offers an online collection of eBook content, videos, interactive practice, and test preparation. With EduHub LMS-ready content in Common Cartridge format, you can access G-W course resources in one convenient location—your LMS. STUDENTS Log into your school’s learning management system and access your course. You will then follow the directions to activate your subscription.   CONTENT Fixed layout eBook works well on all devices. Interactive features include highlighting and note-taking capabilities. E-Flash Cards Matching Activities Vocabulary Games Online Study Guide (with digital form fields) Online Lab Manual (with digital form fields)
Bundle (Text + EduHub LMS-Ready Content, 1yr. Indv. Access Key Packet) 978-1-64564-542-9		978-1-64564-542-9	$160.84*	Call to Order‡
Bundle includes a copy of the Student Textbook and EduHub LMS-Ready Content 1yr. Individual Access Key Code Subscription.
*Qualified schools may be eligible for a 25% discount.
‡To order this item, please call 800.323.0440.

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Online Instructor Resources, 6yr. Indv. Subscription, Free with Qualified Purchase 978-1-63776-224-0		978-1-63776-224-0	$800.00*	Call to Order‡
The Online Instructor Resources 6yr. Subscription provides 6 years of individual access to the classroom materials used most—all in one convenient location. This provides instructor access to all student content, as well as Instructor Resources, Instructor’s Presentations for PowerPoint®, and Assessment Software with Question Banks.  Ready to preview or receive a quote? Submit your request here!
Online Instructor Resources, Indv. Subscription, Free with Qualified Purchase 978-1-64925-824-3		978-1-64925-824-3	*	Call to Order‡
The Online Instructor Resources provides individual access to the classroom materials used most—all in one convenient location. This provides instructor access to the eBook, study guide, lab manual, answer keys, lesson plans, presentations for PowerPoint®, and Respondus Test Bank Network and question pools in additional formats. Ready to preview or receive a quote? Submit your request here!
*Qualified schools may be eligible for a 25% discount.
‡To order this item, please call 800.323.0440.

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Table of Contents

1. Introduction to a Typical PC
2. Operating Systems
3. Motherboards
4. Central Processing Unit (CPU)
5. Power Supplies
6. Memory
7. Input Devices
8. Video Systems
9. Audio Systems
10. Magnetic and Solid-State Storage Devices
11. Optical Storage Technology
12. Printers
13. Laptops and Mobile Devices
14. Modems and Transceivers
15. Physical Security and Authentication
16. Security Applications and Malware
17. PC Troubleshooting
18. Data Recovery
19. Introduction to Networking
20. Network Communication, Media, and Tools
21. Network Administration
22. Wide Area Network (WAN)
23. Small-Office/Home-Office (SOHO) Networking
24. Communication, Professionalism, and Customer Support
25. CompTIA A+ Certification Exams Preparation
26. Employment and Advanced Education

Look Inside

The Look Inside images are for preview purposes only. The format of the actual product may vary from the images shown.

Online Text, 1yr. Indv. Subscription (Instant Access)

Front Matter (g-wonlinetextbooks.com Information Technology)

Chapter 2 (g-wonlinetextbooks.com Information Technology)

Correlations

CompTIA A+ Certification Correlations

CompTIA A+ 220-1001 (548 KB)

CompTIA A+ 220-1002 (539 KB)

North Carolina

NCCTE BI12 CompTIA IT Fundamentals (Grades 9–12) (PDF, 348.78 KB)

South Carolina

 

CTE—Priority 20 Computer Repair and Service, 9-12

About the Author(s)

Richard M. Roberts - has designed curriculum; taught electricity, electronics, and computer technology; and supervised technical teachers for 45 years. He is currently an adjunct instructor at South Florida Community College. His time is divided between consulting, teaching students and instructors, and writing instructional materials. He also authored the Computer Service and Repair textbook and coauthored the Electricity and Electronics textbook.