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6-12 Education College & Career

Computer Service and Repair, 3rd Edition

By: Richard M. Roberts
ISBN: 978-1-59070-857-6
Format: Hardcover
Copyright: 2008
Subject: Information Technology
Description
Computer Service and Repair presents the most up-to-date information in the rapidly changing world of computers and their software. The text teaches the practices and principles needed to pass the CompTIA A+ Certification Exams, as well as to build, upgrade, and troubleshoot PCs. The text is written for students with no PC technical experience as well as for PC technicians with limited formal training.

Preparation for the CompTIA A+ Certification Exams is emphasized throughout the textbook. This textbook meets the requirements of the CompTIA Authorized Quality Curriculum Program, covering all objectives of the A+ Certification Exams. Most chapters open with descriptions of A+ Key Points, which identify chapter content that is likely to be represented on the examination. A+ Notes are used wherever appropriate in the text to highlight specific areas for exam preparation. At the end of most chapters, students take a 10-question quiz consisting of sample A+ exam items relating to the chapter content. A complete chapter of the textbook is devoted to CompTIA A+ exam preparation.

The Instructor's Resource CD for Computer Service and Repair includes a variety of valuable instructional resources, including printable PDF files of all materials in the Instructor's Manual and lesson plans.

Please visit Richard M. Roberts' Web site for text updates, interesting links, and bonus laboratory material at www.rmroberts.com.
Products & Prices
Products Pages ISBN Retail Price Order Quantity
Text 976 978-1-59070-857-6 $93.28
Presents the most up-to-date information in the rapidly changing world of computers and their software. Preparation for the CompTIA A+ Certification Exams is emphasized throughout the textbook. This textbook meets the requirements of the CompTIA Authorized Quality Curriculum Program, covering all objectives of the A+ Certification Exams. Most chapters open with descriptions of A+ Key Points, which identify chapter content that is likely to be represented on the examination. A+ Notes are used wherever appropriate in the text to highlight specific areas for exam preparation. At the end of most chapters, students take a 10-question quiz consisting of sample A+ exam items relating to the chapter content. A complete chapter of the textbook is devoted to CompTIA A+ exam preparation.
Online Text, 1yr. Individual Subscription 976       Purchase
Online Text, 6yr. Classroom Subscription (min. 15) 976 978-1-60525-685-6 $93.28
The Online Text six-year classroom subscription allows online access, in school or at home, for six consecutive years. A classroom subscription is for a shared group of students, and requires a purchase of a class set with the total pricing based on the number of users who require access.

The Online Text provides fast, page-at-a-time viewing from any browser-based device including iPads®, netbooks, PCs, and Mac computers. Features of the Online Text include:
  • Exact page reproduction, including figures and formulas
  • Linked table of contents
  • Search capabilities to find specific topics
  • Full text search with relevancy ranking to quickly locate passages of interest
  • The ability to quickly jump to specific pages
  • Full screen reading mode with zoom capabilities
  • Permission to print selected pages for offline reading
Bundle (Text + Online Text 6yr. Classroom Subscription, min. 15) 976 978-1-61960-101-7 $125.28
Bundle includes a copy of the Student Textbook and Online Textbook 6yr Classroom Subscription. Minimum quantity of 15 must be purchased.
Laboratory Manual 614 978-1-59070-858-3 $29.28
Activities are designed to help students review content and develop critical thinking skills. A wide variety of activities is provided for various learning styles.
Study Guide 296 978-1-59070-863-7 $29.28
Divided into two parts. The first part serves as a review for each chapter. The second part serves as a study aid for the CompTIA A+ exams. Also contains a correlation chart that maps textbook, study guide, and lab manual content to the CompTIA A+ objectives for all of the 2006 exams.
Instructor's Manual 368 978-1-59070-859-0 $98.00 *
Provides numerous instructional resources that support each chapter of the textbook including teaching strategies, test masters, answer keys, introductory activities, reproducible masters, and additional resources. All of the resources for teaching each chapter are conveniently grouped together.
Instructor's Resource CD 978-1-59070-860-6 $248.00 *
Provides instant access to useful instructional resources, ready to print, as you need them. Reproducible masters are presented in PowerPoint format for easy classroom use. Related Web links allow you to immediately connect to numerous online resources. Also included are lesson plans that you can quickly customize to make daily lesson planning easy.

System Requirements
Windows:
Intel® Pentium® II or compatible processor, Windows 2000/XP, 128 MB RAM (256 MB RAM recommended), Microsoft Internet Explorer (6 or higher), PowerPoint Viewer (free download), Adobe® Reader® (free download).
ExamView® Assessment Suite CD 1155 test questions 978-1-59070-980-1 $244.00 *
Allows you to quickly and easily create tests from the question bank provided on the CD. The question banks consist of hundreds of carefully written questions that directly correspond to the information presented in the student textbook. Additionally, you can manage your class roster, administer and score online tests, and automatically score paper tests.

System Requirements
Windows:
120 MHz Pentium II or compatible processor; Windows 2000/XP (or a more recent version); 32 MB of available RAM (64 MB recommended); 32 MB of available hard disk space; Internet connection to access the content updater, Web publishing, and test-hosting features.
Instructor's Presentations for PowerPoint® CD, Individual License 2525 slides 978-1-59070-861-3 $240.00 *
Individual License. This CD package contains PowerPoint Presentations for each of the 22 chapters, comprising over 2525 slides of instructional material. The program includes the PowerPoint Viewer utility, which permits display without need for PowerPoint presentation graphics software.

System Requirements
Windows:
Intel® Pentium® II or compatible processor, Windows 2000/XP, 128 MB RAM (256 MB RAM recommended), Microsoft Internet Explorer (6 or higher), PowerPoint Viewer (free download), Adobe® Reader® (free download), monitor with 800x600 display resolution (or higher), CD-ROM drive.
Macintosh: PowerPC® G3, G4, G5 or Intel® processor, OS X (10.3 or higher), 128 MB RAM (256 MB RAM recommended), Safari (2.0 or higher), PowerPoint Viewer (free download), Adobe® Reader® (free download), monitor with 800x600 display resolution (or higher), CD-ROM drive.
Instructor's Presentations for PowerPoint® CD, Site License 2525 slides 978-1-59070-862-0 $600.00 *
Site License. This CD package contains PowerPoint Presentations for each of the 22 chapters, comprising over 2525 slides of instructional material. The program includes the PowerPoint Viewer utility, which permits display without need for PowerPoint presentation graphics software.

System Requirements
Windows:
Intel® Pentium® II or compatible processor, Windows 2000/XP, 128 MB RAM (256 MB RAM recommended), Microsoft Internet Explorer (6 or higher), PowerPoint Viewer (free download), Adobe® Reader® (free download), monitor with 800x600 display resolution (or higher), CD-ROM drive.
Macintosh: PowerPC® G3, G4, G5 or Intel® processor, OS X (10.3 or higher), 128 MB RAM (256 MB RAM recommended), Safari (2.0 or higher), PowerPoint Viewer (free download), Adobe® Reader® (free download), monitor with 800x600 display resolution (or higher), CD-ROM drive.
*To order instructor's materials call 800.323.0440.
Table of Contents
1. Introduction to a Typical PC
2. Operating Systems
3. Motherboards
4. CPU
5. Power Supplies
6. Memory
7. Input Devices
8. Video Display and Audio Systems
9. Magnetic Storage Devices
10. CD Technology
11. Printers
12. Portable PCs
13. Modems and Transceivers
14. Viruses
15. PC Troubleshooting
16. Introduction to Networking
17. Network Administration
18. WAN
19. Small-Office/Home-Office (SOHO) Networking
20. Customer Support, Communication, and Professionalism
21. CompTIA A+ Certification Exams Preparation
22. Employment and Advanced Education
Look Inside
Text
PDF
Chapter 15 (PDF, 1.17 MB)
PDF
Chapter 20 (PDF, 670 KB)
Online Text, 6yr. Classroom Subscription (min. 15)
g-wonlinetextbooks.com
Front Matter (g-wonlinetextbooks.com, Computer Technology)
g-wonlinetextbooks.com
Chapter 15 (g-wonlinetextbooks.com, Computer Technology)
g-wonlinetextbooks.com
Chapter 20 (g-wonlinetextbooks.com, Computer Technology)
Instructor's Presentations for PowerPoint® CD, Individual License
PPS
Chapter 15 (PPS, 4.72 MB)
PPS
Chapter 20 (PPS, 1.64 MB)
CompTIA A+ Certification Correlations
PDF
CompTIA A+ 220-701 (PDF, 912 KB)
PDF
CompTIA A+ 220-702 (PDF, 851 KB)
Correlations
Alabama
Arkansas
 
Computer Engineering - Diagnostics, Grades 9-12
 
Computer Engineering - Operations, Grades 9-12
Georgia
Kentucky
 
Computer Maintenance and Support, Grades 9-12
 
Computer Support Essentials, Grades 9-12
 
Computer Systems Technology, Grades 9-12
Louisiana
About the Author(s)

Richard M. Roberts - has designed curriculum; taught electricity, electronics, and computer technology; and supervised technical teachers for 45 years. He is currently an adjunct instructor at South Florida Community College. His time is divided between consulting, teaching students and instructors, and writing instructional materials. He also authored the Computer Service and Repair textbook and coauthored the Electricity and Electronics textbook.