Computer Service and Repair presents the most up-to-date information in the rapidly changing world of computers and their software. The text teaches the practices and principles needed to pass the CompTIA A+ Certification Exams, as well as to build, upgrade, and troubleshoot PCs. The text is written for students with no PC technical experience as well as for PC technicians with limited formal training.
Preparation for the CompTIA A+ Certification Exams is emphasized throughout the textbook. This textbook meets the requirements of the CompTIA Authorized Quality Curriculum Program, covering all objectives of the A+ Certification Exams. Most chapters open with descriptions of A+ Key Points, which identify chapter content that is likely to be represented on the examination. A+ Notes are used wherever appropriate in the text to highlight specific areas for exam preparation. At the end of most chapters, students take a 10-question quiz consisting of sample A+ exam items relating to the chapter content. A complete chapter of the textbook is devoted to CompTIA A+ exam preparation.
The Instructor's Resource CD for Computer Service and Repair includes a variety of valuable instructional resources, including printable PDF files of all materials in the Instructor's Manual and lesson plans.
Please visit Richard M. Roberts' Web site for text updates, interesting links, and bonus laboratory material at www.rmroberts.com.
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Table of Contents
1. Introduction to a Typical PC 2. Operating Systems 3. Motherboards 4. CPU 5. Power Supplies 6. Memory 7. Input Devices 8. Video Display and Audio Systems 9. Magnetic Storage Devices 10. CD Technology 11. Printers 12. Portable PCs 13. Modems and Transceivers 14. Viruses 15. PC Troubleshooting 16. Introduction to Networking 17. Network Administration 18. WAN 19. Small-Office/Home-Office (SOHO) Networking 20. Customer Support, Communication, and Professionalism 21. CompTIA A+ Certification Exams Preparation 22. Employment and Advanced Education
Richard M. Roberts - has designed curriculum; taught electricity, electronics, and computer technology; and supervised technical teachers for 45 years. He is currently an adjunct instructor at South Florida Community College. His time is divided between consulting, teaching students and instructors, and writing instructional materials. He also authored the Computer Service and Repair textbook and coauthored the Electricity and Electronics textbook.