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Individual / Consumer
| On-line: |
Shopping Cart |
| email: |
orders@g-w.com |
| Phone: |
800-323-0440 |
| Fax: |
888-409-3900 |
| Mail: |
Goodheart-Willcox Publisher
18604 West Creek Drive
Tinley Park, IL 60477 |
Provide When Ordering
- Prepayment via check, money order, American Express, Discover, MasterCard or VISA
- Product title, ISBN, and copyright
- Exact quantity of each product you wish to order
- Complete bill-to and ship-to address
- Special billing and shipping instructions clearly marked
- Telephone number and name of contact person
Terms
- Individuals may purchase our products at list price plus the shipping charge. No C.O.D. orders. Prices are f.o.b. Tinley Park, IL and are subject to change without notice.
Sales Tax
- State and local taxes will be added where applicable. Please include sales tax when prepaying with a check or money order.
Shipping
- Credit card orders are billed actual shipping charges. For credit card authorization, a reserve fee of $5.00 (or 10% on orders greater than $50.00) is applied towards the actual shipping charge of the order. Shipments are made via UPS or common carrier.
- Prepaid orders with a check or money order must include $4.00 per book and $1.00 per video, software program or printed supplement to cover shipping charge. If ordering 4 or more books, add 8% to the order total instead of the per item charge. Shipments are made via UPS or common carrier.
Guarantee
- Goodheart-Willcox products must be satisfactory in every way or they may be returned for replacement, credit or refund. All damaged, defective or incorrect items, prices, or quantities must be reported to us within 30 days of delivery.
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