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Frequently Asked Questions
Find answers to frequently asked questions about G-W's Online Textbooks.
Purchasing
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Do I have to have an Access Key Code to obtain a G-W Online Textbooks subscription?
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How do I purchase a G-W Online Textbooks Access Key Code?
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How do I purchase G-W Online Textbooks?
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How do I use a G-W Online Textbooks Access Key Code?
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What payment methods are offered when purchasing G-W Online Textbook subscriptions?
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Where do I find my G-W Online Textbooks Access Key Code?
Account
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As an instructor with a Classroom Subscription, can I change the shared account username and password?
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Does G-W Online Textbooks require a password?
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How can I reset my “Shared Classroom Subscription Account” password?
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How do I change my “Individual User Account” password?
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How do I locate my “Shared Classroom Subscription” password?
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What do I do if I forget the username or password for my G-W Online Textbook “Shared Classroom Subscription”?
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What do I do if I forget the username or password for my G-W Online Textbooks “Individual User Account”?
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What is a strong password and how do I create one?
Textbooks
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Can I access my G-W Online Textbook using a mobile device?
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Can I rotate a page to view it correctly if it has a landscape layout?
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Can I save pages from a G-W Online Textbook?
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How do I bookmark a page in a textbook?
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How do I find my purchased textbook?
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How do I navigate a textbook in the Reading Experience view?
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How do I print pages from G-W Online Textbooks?
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How do I search for a specific page number in a G-W Online Textbook?
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How do I search for a textbook?
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How do I search for a word or phrase in a G-W Online Textbook?
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How do I view sample chapters of G-W Online Textbooks?
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How do I zoom in a G-W Online Textbook?
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How long do I have access to my G-W Online Textbook?
Resources
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How do I download my resources?
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Why am I not able to download product resources?
Tech Support
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How do I enable cookies in Chrome?
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How do I enable cookies in Firefox?
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How do I enable cookies in Internet Explorer?
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How do I enable cookies in Safari?
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What are the system requirements for G-W Online Textbooks?
Miscellaneous
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What are the photo credits for the G-W Online Textbooks website?
QR Codes
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What are QR codes?
Companion Websites
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What is a Companion Website?
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