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Frequently Asked Questions
Find answers to frequently asked questions about G-W's Online Textbooks.
How do I enable cookies in Chrome?
How do I enable cookies in Firefox?
How do I enable cookies in Internet Explorer?
How do I enable cookies in Safari?
What are the system requirements for the G-W Online Textbooks platform?
Can I upgrade my Online Textbook Classroom Subscription to an Online Learning Suite/newer edition?
Do I have to have an Access Key Code to obtain a G-W Online Textbooks subscription?
How do I purchase a G-W Online Textbooks Access Key Code?
How do I purchase G-W Online Textbooks?
How do I use a G-W Online Textbooks Access Key Code?
What payment methods are offered when purchasing G-W Online Textbook subscriptions?
Where do I find my G-W Online Textbooks Access Key Code?
As an instructor with a Classroom Subscription, can I change the shared account username and password?
Does G-W Online Textbooks require a password?
How can I reset my “Shared Classroom Subscription Account” password?
How do I change my “Individual User Account” password?
How do I locate my “Shared Classroom Subscription” password?
What do I do if I forget the username or password for my G-W Online Textbook “Shared Classroom Subscription”?
What do I do if I forget the username or password for my G-W Online Textbooks “Individual User Account”?
What is a strong password and how do I create one?
Can I access my G-W Online Textbook using a mobile device?
Can I rotate a page to view it correctly if it has a landscape layout?
Can I save pages from a G-W Online Textbook?
How do I access Premium textbook content?
How do I bookmark a page in a textbook?
How do I find my purchased textbook?
How do I navigate a textbook in the Reading Experience view?
How do I print pages from G-W Online Textbooks?
How do I search for a specific page number in a G-W Online Textbook?
How do I search for a textbook?
How do I search for a word or phrase in a G-W Online Textbook?
How do I view sample chapters of G-W Online Textbooks?
How do I zoom in a G-W Online Textbook?
How long do I have access to my G-W Online Textbook?
All videos and/or animations return a “permission denied” screen rather than loading the video. How do I resolve this issue?
How do I download my resources?
How do I obtain my copy of The Games Factory 2 software?
I am experiencing problems when downloading the ExamView® Assessment Suite Software ZIP files from the Online Instructor Resources. How do I resolve this issue?
Why am I not able to download product resources?
Why won’t Presentations for PowerPoint display with images when opened with Internet Explorer?
What are the photo credits for the G-W Online Textbooks website?
What are QR codes?
What is a Companion Website?
Online Learning Suite/Online Student Center
How do I access the HTML Workbook with form fields?
How do I access the Online Workbook or Lab Manual with form fields on my iPad?
How do I download Online Workbook or Lab Manual PDFs?
How do I fill in HTML form fields?
How do I fill in PDF form fields?
Why won't the Modern Automotive Technology DVOM Simulations work in Internet Explorer?
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