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Frequently Asked Questions
Find answers to frequently asked questions about G-W's Online Textbooks.
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What are the system requirements for G-W Online Textbooks?
Do I have to have an Access Key Code to obtain a G-W Online Textbooks subscription?
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What payment methods are offered when purchasing G-W Online Textbook subscriptions?
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As an instructor with a Classroom Subscription, can I change the shared account username and password?
Does G-W Online Textbooks require a password?
How can I reset my “Shared Classroom Subscription Account” password?
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What do I do if I forget the username or password for my G-W Online Textbook “Shared Classroom Subscription”?
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What is a strong password and how do I create one?
Can I access my G-W Online Textbook using a mobile device?
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How long do I have access to my G-W Online Textbook?
All videos and/or animations return a “permission denied” screen rather than loading the video. How do I resolve this issue?
How do I download my resources?
How do I obtain my copy of The Games Factory 2 software?
I am experiencing problems when downloading the ExamView® Assessment Suite Software ZIP files from the Online Instructor Resources. How do I resolve this issue?
Why am I not able to download product resources?
What are the photo credits for the G-W Online Textbooks website?
What are QR codes?
What is a Companion Website?
Online Student Center
Why won’t the Modern Automotive Technology DVOM Simulations work in Internet Explorer?
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