Frequently Asked Questions

Purchasing

- How do I purchase G-W Online Textbooks?

- What payment methods are offered when purchasing G-W Online Textbook subscriptions?

Account

- As an instructor with a Classroom Subscription, can I change the shared account username and password?

- Does G-W Online Textbooks require a password?

- How can I reset my “Shared Classroom Subscription Account” password?

- How do I change my “Individual User Account” password?

- How do I locate my “Shared Classroom Subscription” password?

- What do I do if I forget the username or password for my G-W Online Textbook “Shared Classroom Subscription”?

- What do I do if I forget the username or password for my G-W Online Textbooks “Individual User Account”?

- What is a strong password and how do I create one?

Textbooks

- Can I access my G-W Online Textbook using a mobile device?

- Can I save pages from a G-W Online Textbook?

- How do I bookmark a page in a textbook?

- How do I find my purchased textbook?

- How do I navigate a textbook in the Reading Experience view?

- How do I print pages from G-W Online Textbooks?

- How do I search for a textbook?

- How do I view sample chapters of G-W Online Textbooks?

- How long do I have access to my G-W Online Textbook?

Resources

- How do I download my resources?

- Why am I not able to download product resources?

Tech Support

- How can I scroll with the mouse wheel when viewing an online textbook in the reading experience view?

- What are the system requirements for G-W Online Textbooks?

Miscellaneous

- What are the photo credits for the G-W Online Textbooks website?

Search

Keywords

- Adobe Reader (2)

- Advanced search (1)

- American Express (1)

- Classroom Subscription (6)

- Email Address (1)

- Full Screen (1)

- Individual Subscription (4)

- Instructor (5)

- Internet Explorer (1)

- MasterCard (1)

- My Bookshelf (2)

- Navigation (2)

- Navigation Bar (3)

- Photo Credits (1)

- Reading Experience (3)

- Registration (2)

- Subscription (2)

- System requirements (1)

- Table of Contents (2)

- View as Image (1)

- Zip file format (1)

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