Computer Service and Repair, 4th Edition

Computer Service and Repair meets the requirements of the CompTIA Authorized Quality Curriculum (CAQC) program for A+ certification exams. Students do not need prior PC technical experience to benefit from the text. Topics include building and upgrading PCs, peripherals, plus troubleshooting. A chapter is dedicated to employment, including an overview of additional CompTIA, Microsoft, and other certifications that can propel careers.

• End-of-chapter questions mimic the style used on the CompTIA A+ certification exams to help prepare students for these career-supporting tests.
• Skill-building, step-by-step lab activities provide students the hands-on experience needed to become proficient in PC repair.

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Products	Pages	ISBN	Retail Price	Order Quantity
Text 978-1-61960-795-8	974	978-1-61960-795-8	$124.00*
Computer Service and Repair meets the requirements of the CompTIA Authorized Quality Curriculum (CAQC) program for A+ certification exams. Students do not need prior PC technical experience to benefit from the text. Topics include building and upgrading PCs, peripherals, plus troubleshooting. A chapter is dedicated to employment, including an overview of additional CompTIA, Microsoft, and other certifications that can propel careers.
Laboratory Manual 978-1-61960-801-6	674	978-1-61960-801-6	$38.00*
This lab manual is designed to give you the basic skills necessary for success in PC repair, upgrade, and support. The order of the labs matches the chapter sequence of the textbook.
Bundle (Text + Study Guide + Lab Manual) 978-1-61960-802-3		978-1-61960-802-3	$175.00*
Bundle includes copy of the Student Text, Study Guide, and Lab Manual.
Study Guide 978-1-61960-800-9	376	978-1-61960-800-9	$33.28*
The Computer Service and Repair Study Guide is designed to help review the terminology and concepts presented in Computer Service and Repair. It will also help prepare you for the CompTIA A+ Certification exams. The Study Guide is divided into two sections: Chapter Review and CompTIA A+ Reference. The first half of the Study Guide, Chapter Review, serves as a review of the key terminology and concepts presented in the textbook and those you will encounter on the CompTIA A+ Certification exams. The second half of the Study Guide, CompTIA A+ Reference, presents one topic related to a specific CompTIA A+ Certification exam objective. This Study Guide will help you successfully complete a course in PC repair and will increase your chances of passing the CompTIA A+ Certification exams.
*Qualified schools may be eligible for a 25% discount.

Products		ISBN	Retail Price	Order Quantity
Online Text, 1yr. Indv. Subscription (Instant Access) 978-1-61960-796-5		978-1-61960-796-5	$62.00*
Online Textbook. All content from the print textbook is included with exact page reproductions to ensure that students do not miss any important information or illustrations. Navigation is easy with a linked table of contents, and the search function helps students to easily find information. Instant Access. Upon purchase, you will receive a key code to redeem at the G-W Online Textbooks site. Note: There is no physical product shipped via the mail. To learn more visit, “How do I purchase G-W Online Textbooks?”
Online Text, 1yr. Indv. Access Key Packet 978-1-61960-797-2		978-1-61960-797-2	$62.00*
Online Textbook. All content from the print textbook is included with exact page reproductions to ensure that students do not miss any important information or illustrations. Navigation is easy with a linked table of contents, and the search function helps students to easily find information. Access Key Code Packet. Upon purchase, you will receive a printed access key code packet. This printed packet contains a key code to redeem at the G-W Online Textbooks site.
Online Text, 6yr. Classroom Subscription (min. 15) 978-1-61960-798-9		978-1-61960-798-9	$124.00*
The Online Text six-year classroom subscription allows online access, in school or at home, for six consecutive years. A classroom subscription is for a shared group of students, and requires a purchase of a class set with the total pricing based on the number of users who require access. The Online Text provides fast, page-at-a-time viewing from any browser-based device including iPads®, netbooks, PCs, and Mac computers. Features of the Online Text include: Exact page reproduction, including figures and formulas Linked table of contents Search capabilities to find specific topics Full text search with relevancy ranking to quickly locate passages of interest The ability to quickly jump to specific pages Full screen reading mode with zoom capabilities Permission to print selected pages for offline reading
Bundle (Text + Online Text 6yr. Classroom Subscription, min. 15) 978-1-61960-799-6		978-1-61960-799-6	$156.00*
Bundle includes a copy of the Student Textbook and Online Textbook 6yr Classroom Subscription. Minimum quantity of 15 must be purchased.
*Qualified schools may be eligible for a 25% discount.

Products		ISBN	Retail Price	Order Quantity
Instructor's Resource CD 978-1-61960-803-0		978-1-61960-803-0	$260.00*	Call to Order‡
This Instructor's Resource CD contains the following items: Instructor's Resources. An introduction and overview of the teaching material. Files are in PDF format. Chapter Resources. Material provided for each chapter of the text includes: Answer Keys. Keys in PDF format. Lesson Plans. Customizable daily Lesson Plans in Microsoft Word (DOCX) format. Teaching Visuals. Visual masters in PDF format. System Requirements Windows®: Intel® Pentium® II or compatible processor, Windows® 2000/XP/7/8, 128 MB RAM (256 MB RAM recommended), Internet Explorer® (6 or higher), allow active content, and Adobe® Reader® (free download). Macintosh®: PowerPC® G4, G5 or Intel® processor, Mac OS® X v10.X, 128 MB RAM (256 MB RAM recommended), Safari® (2.0 or higher), allow active content, Adobe® Reader® (free download). *Internet connection required to access web links and free downloads.
ExamView® Assessment Suite CD 978-1-61960-804-7		978-1-61960-804-7	$248.00*	Call to Order‡
The ExamView® Assessment Suite allows you to quickly and easily create, administer, and score paper and online tests. The ExamView® Assessment Suite includes the ExamView® Test Generator, ExamView® Test Manager, and ExamView® Test Player. This product includes 22 test banks with over 750 questions. System Requirements Windows®: Windows® XP SP or later; Intel® Pentium® IV Processor 1GHz or higher (or equivalent); 512 MB RAM; 500 MB hard disk space; Monitor capable of displaying 1024 x 768 or higher resolution; One available USB Port (required when using eInstruction® student response system); Macintosh®: Mac OS® 10.6 or later; Intel® Processor 1GHz or higher; 32-bit Kernel and Extensions; 512 MB RAM; 300 MB hard disk space; Monitor capable of displaying 1024 x 768 or higher resolution; One available USB Port (required when using eInstruction® student response system); *Internet connection to access the Web publishing and content update features.
Instructor's Presentations for PowerPoint® CD, Individual License 978-1-61960-805-4		978-1-61960-805-4	$240.00*	Call to Order‡
Individual License. This product contains presentations in PowerPoint format for each of the 22 chapters, comprising over 1400 slides of instructional material. The presentations are best viewed in PowerPoint 2003 or higher or in the PowerPoint Viewer. If viewed in earlier versions of PowerPoint, they may not display properly. Also provided is a link that allows download of the current version of PowerPoint Viewer. System Requirements Windows®: Intel® Pentium® II or compatible processor, Windows® 2000/XP/7/8, 128 MB RAM (256 MB RAM recommended), Internet Explorer® (6 or higher), allow active content, PowerPoint® Viewer (free download), and Adobe® Reader® (free download). *Internet connection required to access web links and free downloads. Macintosh®: PowerPC® G4, G5 or Intel® processor, Mac OS® X v10.X, 128 MB RAM (256 MB RAM recommended), Safari® (2.0 or higher), allow active content, PowerPoint® Viewer (free download for Mac OS® 9.X), Adobe® Reader® (free download). *Internet connection required to access web links and free downloads.
*Qualified schools may be eligible for a 25% discount.
‡To order this item, please call 800.323.0440.

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Table of Contents

1. Introduction to a Typical PC
2. Operating Systems
3. Motherboards
4. CPU
5. Power Supplies
6. Memory
7. Input Devices
8. Video Display and Audio Systems
9. Magnetic Storage Devices
10. CD Technology
11. Printers
12. Portable PCs
13. Modems and Transceivers
14. Viruses
15. PC Troubleshooting
16. Introduction to Networking
17. Network Administration
18. WAN
19. Small-Office/Home-Office (SOHO) Networking
20. Customer Support, Communication, and Professionalism
21. CompTIA A+ Certification Exams Preparation
22. Employment and Advanced Education

Look Inside

The Look Inside images are for preview purposes only. The format of the actual product may vary from the images shown.

Online Text, 6yr. Classroom Subscription (min. 15)

Front Matter (g-wonlinetextbooks.com Information Technology)

Chapter 1 (g-wonlinetextbooks.com Information Technology)

Chapter 2 (g-wonlinetextbooks.com Information Technology)

Correlations

CompTIA A+ Certification Correlations

CompTIA A+ 220-801 (PDF, 502 KB)

CompTIA A+ 220-802 (PDF, 470 KB)

About the Author(s)

Richard M. Roberts - has designed curriculum; taught electricity, electronics, and computer technology; and supervised technical teachers for 45 years. He is currently an adjunct instructor at South Florida Community College. His time is divided between consulting, teaching students and instructors, and writing instructional materials. He also authored the Computer Service and Repair textbook and coauthored the Electricity and Electronics textbook.